GitLab Accessibility Conformance Report Revised Section 508 Edition

Based on Version 2.4Rev, March 2022 (template)

  • Name of Product/Version: GitLab 15.0
  • Report Date: Revised June, 2022
  • Product Description: From project planning and source code management to CI/CD and monitoring, GitLab is a single application for the entire DevOps lifecycle.
  • Contact information: ux@gitlab.com
  • Notes:
    • This evaluation only refers to GitLab the product and does not include the about.gitlab.com or docs.gitlab.com websites.
    • The latest revision evaluates GitLab 15.0 and supersedes earlier versions of this report.
    • Table 3: Success Criteria, Level AAA has been removed because the GitLab product has not been evaluated for WCAG 2.0 Level AAA conformance.
    • Chapter 4: Hardware has been removed because the GitLab product is a web application and is not subject to the requirements of this section.
    • GitLab supports the current and previous major version along with current minor version of the following browsers: Mozilla Firefox, Google Chrome, Chromium, Apple Safari, Microsoft Edge.
    • GitLab does not support running with JavaScript disabled in the browser because several features require JavaScript extensively.
    • View GitLab installation minimum requirements for both the supported operating systems and the minimum requirements needed to install and use GitLab.
    • Known accessibility issues are linked in the tables below and may also be found by searching GitLab.com (account required).
  • Evaluation Methods Used: Conformance to the listed accessibility standards has been evaluated by GitLab using a combination of analysis tools and manual testing with assistive technologies. These tools include, but are not limited to: axe DevTools®, Lighthouse, NVDA, and VoiceOver on macOS.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report
Web Content Accessibility Guidelines 2.0
  • Level A (Yes)
  • Level AA (Yes)
  • Level AAA (No)
Revised Section 508 standards - published January 18, 2017 and corrected January 22, 2018 (Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with Revised Section 508:

  • Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing
  • Chapter 6 – 602.3 Electronic Support Documentation
NOTE: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements .

Table 1: Success Criteria, Level A

Criteria Conformance Level Remarks and Explanations
1.1.1 Non-text Content (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product has many instances where non-text content does not have a text alternative: https://gitlab.com/groups/gitlab-org/-/epics/567, https://gitlab.com/groups/gitlab-org/-/epics/564

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not include any audio-only or video-only media.

However, users have the ability to upload their own media. In these cases, users have the ability to include alternative representations, such as text transcripts.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product does not include any audio-only or video-only media.

However, users have the ability to upload their own media. Captions are supported for videos provided by third-party tools that offer this capability. The product does not provide capabilities for captioning user generated audio or video content. https://gitlab.com/gitlab-org/gitlab/issues/25796

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Not applicable

The product does not use synchronized media.

1.3.1 Info and Relationships (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product has many instances where information, structure, and relationships can not be programmatically determined: https://gitlab.com/groups/gitlab-org/-/epics/567

1.3.2 Meaningful Sequence (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product content is presented in a way that can be sequentially or programmatically determined.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not depend solely on sensory characteristics such as shape, size, visual location, orientation, or sound to understand content.

1.4.1 Use of Color (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product does not use colors as the only visual means of conveying information. The exception is for text links which do still rely on color: https://gitlab.com/gitlab-org/gitlab-ui/-/issues/1084

1.4.2 Audio Control (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Not applicable

The product does not include auto-playing audio or provide the ability for user generated audio to automatically play.

2.1.1 Keyboard (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product has many instances of content that is not operable through a keyboard: https://gitlab.com/groups/gitlab-org/-/epics/565

2.1.2 No Keyboard Trap (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product ensures that users can move their focus away from a focused component using only the keyboard.

A few instances were discovered where the user could not navigate away from focused file editors: https://gitlab.com/groups/gitlab-org/-/epics/627

2.2.1 Timing Adjustable (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product allows administrators to adjust any timeout functionality.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not include any moving, blinking, or scrolling content that lasts for more than 5 seconds.

Information that is auto-updated is essential for showing correct status.

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not use flashing interface elements that flash more than three times within a 1 second period.

Users have the ability to upload content that may contain flickering.

2.4.1 Bypass Blocks (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Supports

The product provides an option to bypass the repeated navigation on each page by hitting tab on page load.

2.4.2 Page Titled (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

Each page of the product includes titles that describe the topic or purpose.

2.4.3 Focus Order (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product uses a logical tab order and consistent keyboard keys to perform actions.

Some components use inconsistent or non-normative keyboard controls.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product includes the purpose of each link.

A few instances were discovered where the link purpose was not clear: https://gitlab.com/groups/gitlab-org/-/epics/620

3.1.1 Language of Page (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product uses the language attribute on the HTML element to specify the default language of a page.

3.2.1 On Focus (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not initiate a change of context when a component receives focus.

3.2.2 On Input (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not initiate a change of context when a value setting is changed unless specified by the actionable area.

3.3.1 Error Identification (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product describes input errors to the user and identifies which item the error originated from.

However, the identification and description of an error is not combined programmatically to help assistive technologies to identify an error and provide error information to the user: https://gitlab.com/groups/gitlab-org/-/epics/7341

3.3.2 Labels or Instructions (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product ensures that labels or instructions are provided for inputs.

A few instances were discovered where a label was not present: https://gitlab.com/groups/gitlab-org/-/epics/621

4.1.1 Parsing (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product has instances of non-unique ID values. Some of which are related to .js- prefixed IDs used specifically for JavaScript. https://gitlab.com/gitlab-org/gitlab/issues/17928

4.1.2 Name, Role, Value (Level A)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product has many instances where the name, role, or value cannot be programmatically determined or set. https://gitlab.com/groups/gitlab-org/-/epics/567

Table 2: Success Criteria, Level AA

Criteria Conformance Level Remarks and Explanations
1.2.4 Captions (Live) (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Not applicable

This criterion is not relevant because the product does not use synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Not applicable

This criterion is not relevant because the product does not use synchronized media.

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product has some instances where the contrast ratio of text (enabled) is not at least 4.5:1. https://gitlab.com/groups/gitlab-org/-/epics/562

1.4.4 Resize text (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product supports the use of standard zoom capabilities built into modern web browsers.

However, there are a few instances where text is clipped or inaccessible when zoomed: https://gitlab.com/groups/gitlab-org/-/epics/563

1.4.5 Images of Text (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product does not use images of text.

2.4.5 Multiple Ways (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Supports

The product provides multiple ways to locate and navigate to a page.

2.4.6 Headings and Labels (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product uses descriptive headings and labels to describe the purpose or topic on a page.

A few instances are known where headings could be utilized to better describe the sections of the page: https://gitlab.com/groups/gitlab-org/-/epics/566

2.4.7 Focus Visible (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product uses visual changes to elements to indicate the current focus position.

There are instances where a state change happens but does not include a visible focus indicator. There are other instances where the default browser focus ring is present and may lack sufficient contrast.

3.1.2 Language of Parts (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Does not support

The product uses the language attribute on the HTML element to specify the default language of a page. However, there is no mechanism to specify different languages for subsets of a page. For example, if a user were to enter a comment in a different language.

3.2.3 Consistent Navigation (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Supports

The product consistently repeats navigation controls across pages.

3.2.4 Consistent Identification (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Supports

The product uses components that have consistent functionality across pages.

3.3.3 Error Suggestion (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Partially supports

The product provides suggestion for how to mitigate input errors.

However, the identification and description of an error is not combined programmatically to help assistive technologies to identify an error and provide remedy suggestions to the user: https://gitlab.com/groups/gitlab-org/-/epics/7341

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports

The product ensure that when legal commitments or financial transactions occur users have the ability to correct validated input errors, review and confirm submission prior to submitting data, or reverse the submission.

Table 3: Success Criteria, Level AAA

Notes: The GitLab product has not been evaluated for WCAG 2.0 Level AAA conformance.

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria Conformance Level Remarks and Explanations
302.1 Without Vision Partially supports

The product uses standard coding in order to support assistive technology.

See WCAG 2.0 section for more information on what is not supported.

302.2 With Limited Vision Partially supports

The product does not override any built-in screen magnification provided by the browser or assistive device.

302.3 Without Perception of Color Partially supports

The product does not use colors as the only visual means of conveying information. The exception is for text links which do still rely on color: https://gitlab.com/gitlab-org/gitlab-ui/-/issues/1084

302.4 Without Hearing Not applicable

This criterion is not relevant because the product does not include audio-only features that require hearing to be used.

302.5 With Limited Hearing Not applicable

This criterion is not relevant because the product does not include audio-only features that require hearing to be used.

302.6 Without Speech Not applicable

This criterion is not relevant because the product does not require speech for any functionality.

302.7 With Limited Manipulation Partially supports

The product does not depend on fine motor skills.

There are exceptions in the case of drag and drop functionality when ordering prioritized labels or issues on an issue board: https://gitlab.com/groups/gitlab-org/-/epics/635

302.8 With Limited Reach and Strength Not applicable

The product does not depend on reach or strength.

302.9 With Limited Language, Cognitive, and Learning Abilities Supports

The product provides accessibility features that make its use by individuals with limited language, cognitive, and learning abilities simpler and easier.

Chapter 4: Hardware

Notes: The GitLab product is a web application and is not subject to the requirements of this section.

Chapter 5: Software

Criteria Conformance Level Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA See WCAG 2.0 section

See information in WCAG section

502 Interoperability with Assistive Technology Heading cell – no response required

Heading cell – no response required

502.2.1 User Control of Accessibility Features Not applicable

This criterion is not relevant because the product is not platform software.

502.2.2 No Disruption of Accessibility Features Supports

The product is compatible with operating system and browser accessibility features configured by the user.

502.3 Accessibility Services Heading cell – no response required

Heading cell – no response required

502.3.1 Object Information See WCAG 2.0 section

See information in WCAG section

502.3.2 Modification of Object Information See WCAG 2.0 section

See information in WCAG section

502.3.3 Row, Column, and Headers See WCAG 2.0 section

See information in WCAG section

502.3.4 Values See WCAG 2.0 section

See information in WCAG section

502.3.5 Modification of Values See WCAG 2.0 section

See information in WCAG section

502.3.6 Label Relationships See WCAG 2.0 section

See information in WCAG section

502.3.7 Hierarchical Relationships See WCAG 2.0 section

See information in WCAG section

502.3.8 Text See WCAG 2.0 section

See information in WCAG section

502.3.9 Modification of Text See WCAG 2.0 section

See information in WCAG section

502.3.10 List of Actions See WCAG 2.0 section

See information in WCAG section

502.3.11 Actions on Objects See WCAG 2.0 section

See information in WCAG section

502.3.12 Focus Cursor See WCAG 2.0 section

See information in WCAG section

502.3.13 Modification of Focus Cursor See WCAG 2.0 section

See information in WCAG section

502.3.14 Event Notification See WCAG 2.0 section

See information in WCAG section

502.4 Platform Accessibility Features Not applicable

This criterion is not relevant because the product is not a platform.

503 Applications Heading cell – no response required

Heading cell – no response required

503.2 User Preferences Not applicable

This criterion is not relevant because the product is isolated from the underlying platform.

503.3 Alternative User Interfaces Not applicable

This criterion is not relevant because the product does not have assistive technology features.

503.4 User Controls for Captions and Audio Description Heading cell – no response required

Heading cell – no response required

503.4.1 Caption Controls See WCAG 2.0 section

See information in WCAG section

503.4.2 Audio Description Controls See WCAG 2.0 section

See information in WCAG section

504 Authoring Tools Heading cell – no response required

Heading cell – no response required

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”) See WCAG 2.0 section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Not applicable

This criterion is not relevant because the product does not support file conversion or saving to multiple formats.

504.2.2 PDF Export Not applicable

This criterion is not relevant because the product does not support export of PDF files.

504.3 Prompts Partially supports

Markdown is mostly accessible. Inserting images and videos automatically adds titles and a place for authors to describe them/set the alt text: https://gitlab.com/groups/gitlab-org/-/epics/643

504.4 Templates Not applicable

This criterion is not relevant because the product does not provide templates. Users create their own templates.

Chapter 6: Support Documentation and Services

Criteria Conformance Level Remarks and Explanations
601.1 Scope Heading cell – no response required

Heading cell – no response required

602 Support Documentation Heading cell – no response required

Heading cell – no response required

602.2 Accessibility and Compatibility Features Supports

The product documentation describes shortcut keys and workarounds.

602.3 Electronic Support Documentation See WCAG 2.0 section

See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation Not applicable

This criterion is not applicable because the product documentation is in electronic format.

603 Support Services Heading cell – no response required

Heading cell – no response required

603.2 Information on Accessibility and Compatibility Features Supports

GitLab Support can provide information about accessibility features of the product.

603.3 Accommodation of Communication Needs Supports

GitLab customers have access to electronic support. GitLab will provide support in any manner to accommodate the needs of users with disabilities.

This document is provided for information purposes only and the contents hereof are subject to change without notice. GitLab does not warrant that this document is error-free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. GitLab specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. GitLab further makes no representation concerning the ability of assistive technologies or other products to interoperate with GitLab products. This document addresses the named product(s) only and not prerequisite products for which GitLab supplies restricted use licenses.

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